Terms and ConditionsUpdated: November 13, 2024

Welcome to The Gift Lodge! By accessing or using our website, you agree to the following Terms and Conditions. Please read them carefully before making a purchase or using our services.

1. General Information

• These Terms and Conditions govern the use of The Gift Lodge website and the purchase of products through our site.

• The Gift Lodge reserves the right to update or modify these terms at any time without prior notice.

2. Products and Services

• Product Descriptions: We strive to ensure that all product descriptions, images, and details are accurate. However, slight variations may occur due to monitor settings or product manufacturing.

• Availability: All products are subject to availability. We reserve the right to limit quantities or discontinue products without notice.

• Customization: Personalized or custom items may require additional processing time.

3. Pricing and Payments

• Prices: All prices are listed in USD and include applicable taxes unless otherwise stated.

• Payment Methods: We accept major credit cards, debit cards, and other payment methods as listed on the website.

• Errors: In the event of a pricing or typographical error, The Gift Lodge reserves the right to cancel or adjust the order after notifying the customer.

4. Shipping and Delivery

• Processing Time: Orders typically process within 3 -4 days. Custom or personalized items may take longer.

• Shipping: Delivery times depend on your location and chosen shipping method. We are not responsible for delays caused by carriers.

• International Shipping: Customs fees or duties may apply to international orders, which are the responsibility of the customer.

5. Returns and Refunds

• Eligibility: Returns are accepted for non-customized items within [Insert Timeframe] of delivery, provided they are unused and in original packaging.

• Non-Returnable Items: Customized or personalized items are final sale unless there is a defect.

• Refund Process: Refunds will be issued to the original payment method once the return is processed.

• Contact Us: For returns, email us at hello@thegiftlodge.com.

6. Intellectual Property

• All content on The Gift Lodge website, including images, text, and designs, is the property of The Gift Lodge and is protected by intellectual property laws.

• You may not reproduce, distribute, or use our content without prior written consent.

7. Limitation of Liability

• The Gift Lodge is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

• Our liability is limited to the value of the products purchased through our site.

8. User Responsibilities

• By using our website, you agree not to: Violate any applicable laws or regulations.

• Engage in fraudulent or misleading activities.

• Attempt to interfere with the operation of our website.

9. Governing Law

These Terms and Conditions are governed by the laws of Alberta, Canada, and any disputes shall be resolved in the courts of Alberta, Canada.

10. Contact Information

For any questions about these Terms and Conditions, please contact us at: Email: hello@thegiftlodge.com

Thank you for shopping with The Gift Lodge!